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User review of NEO LMS

NEO LMS Top Product for University Education

- by Gregory W. Brooks-English

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

NEO LMS commitment to steady and continual innovation in relation to user feedback! Ability to design lessons and assignments as I like using HTML Editor with images, video embeds, and file uploads. WYSIWYG MS Word copy and paste function into HTML Editor. Intuitive user-friendly layout with the portal carousel that rocks. Gradebook at year-end makes it super simple to figure out grades by ranking. My students are always impressed with my use of NEO LMS. They say it's better than our in-house system, and I'm at 3rd ranked liberal arts uni in South Korea. Many of my colleagues use it too, though as Individual users not linked by a common school.

What aspects are problematic or could work better?

Limited to no customer support for Individual Plans, only Enterprise Plans; I'd like a limited number of question/support tickets per year for Individual Plans.

What features/services would you like to see in future versions of this product?

NEO LMS has a Suggestions page where I can add these requests 24/7/365.

What specific problems in your company were solved by this product?

Clunky Moodle site was replaced with sleek and stunning NEO LMS. No comparison. I've seen multiple friends of mine switch from Moodle to NEO LMS after seeing what I do with my classes.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

In-house Moodle-based system; and before that NING.

Why did you decide to change it?

NEO LMS had most of features I wanted and my good friend recommended it who was more knowledgble on the topic of which one was best.

Are you satisfied with the change?

Totally.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

Free to $120/year per teacher.

What is your total annual cost for using this product?

$120

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

None. It's Individual Plan.

FEATURE DETAILS

Administration

Single Sign On
4
very good

Authoring

Courses
5
amazing

Learning

Blended/Hybrid Learning
5
amazing
Online Learning
5
amazing
Offline Learning
5
amazing
Course Catalog
5
amazing
Course Interactivity
3
ok
Coursework Grading
5
amazing
Custom Learning Vocabulary
3
ok
Exam Engine
3
ok
Self-Enrollment
5
amazing
Self-Registration
5
amazing

Training/Instruction

Instructor-Led Classes
5
amazing
Instructor Scheduling
3
ok

Student Management

Student Portal
4
very good
Student Self-Service
4
very good
Student Tracking
4
very good

Advanced Features

Mobile Access
5
amazing
Multi-Language
5
amazing
Multimedia Environment
3
ok