A tool that is both customizable and scalable.

What are the best aspects of this product?

I think that NetSuite offers top-notch reporting support. We can easily customize these and filter our data according to what we find necessary. Data presentation is definitely NetSuite's strongest feature.

What aspects are problematic or could work better?

Let's start with the mobile app--it's practically useless, especially for tracking and inputting expenses. There is a lot to be desired when it comes to the Project Management feature as well. WIP processing from the balance sheet to the P&L is a manual and laborious process for us too. I wish that NetSuite can find a way to automate this for us. There's also the issue of the Revenue Recognition setup. It works fine now, but we had a hard time setting it up. Lastly, I wish that NetSuite would offer more extensive training. They're quite behind on this front, and they better keep up with their competitors.

What specific problems in your company were solved by this product?

NetSuite has completely transformed our business processes for the better. With most of our tasks automated, we can easily move on to more complicated projects to expand or business. We can now be more competitive on a global scale thanks to this solution.

Are you a current user of this product?

No