Hands down the best ERP solution offered in the market.

What are the best aspects of this product?

I've witnessed this ERP solution grow over the years, and it's fascinating to watch NetSuite launch as a start-up and emerge as the most widely-used tool in the market. For me, this is the best ERP app in the market and nothing can compare to it. It manages to combine ease with full functionalities. It does not slack off when it comes to training and making sure that their users are up to par with industry standards as well. It is very scalable and offers a degree of flexibility to its users. Each of its modules is properly vetted and can be easily merged with other modules for reporting purposes. This is the perfect solution for multinational companies that need to consolidate their data every now and then. Overall, NetSuite automates and oversees all of our operations--from scheduling billings to recording transactions to budgeting. I've used a fair share of business apps similar to this one, but this is by far the best out of the rest.

What aspects are problematic or could work better?

The original NetSuite standard seems to have declined ever since it has been acquired by Oracle. Their customer reps are no longer as attentive and knowledgeable. They even went as far as to give us false information regarding our contract. We were forced to sign an extension of our contract, and we have yet to receive the full reports from such time. I don't know what kind of operation Oracle is pulling, but it doesn't seem to be very honest to me.

What specific problems in your company were solved by this product?

We are a multinational company and we needed to consolidate and settle our books in the most efficient way possible. NetSuite has provided a comprehensive solution to this, allowing us to handle revenue recognition from one central platform.

Are you a current user of this product?

Yes