It offers a plethora of tools that we find useful.

What are the best aspects of this product?

NetSuite doesn't just come with a full set of tools for ERP, but it offers information on some of the best practices of longstanding NetSuite users too. We've heard really good reviews about NetSuite, and we're impressed with the longevity of its users. These are mainly the reasons why we've decided to give this solution a go. That, plus the 360 view is quite impressive as well.

What aspects are problematic or could work better?

I don't think I've encountered anything that their customer service reps haven't been able to solve. A word of advice to the new user: it's worth paying for the extra fee to be prioritized in the CSR lineup. We've been able to enjoy quality service this way.

What specific problems in your company were solved by this product?

NetSuite has been with us since day 1, and we've grown our company with it as the backbone of our business. It's scalable and provides the best support in the industry.

Are you a current user of this product?

Yes