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User review of NetSuite ERP

Mid-range system

- by Pearl

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We switched from QuickBooks to NetSuite and this has boosted collaboration between our team members. I appreciate that employees only have access to info based on their role and cannot access info they don’t need.

What aspects are problematic or could work better?

The only drawback for me is the clunky user interface. Our employees and other users will appreciate if the vendor makes the UI easier to use.

What specific problems in your company were solved by this product?

We are using NetSuite to manage bill payments and payroll processing and are saving money and time. The product gives us useful visibility on spending trends and data. We have set up workflows to manage spending approvals and spending and signing authority limits. We have made our PO processes more user friendly and streamlined. These are just a few of the benefits we have gained from NetSuite.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.