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User review of NetSuite ERP

We have everything in the cloud and this is priceless

- by Troy F.

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The good thing about Netsuite is that you can do pretty much anything with it, you have unlimited amounts of custom fields and custom records and reports. It offers great integration between ERP and CRM which is important to business. I like that we can see and interact with customer sub ledger on same CRM page, and we are able to track the budget and cost of support cases.

What aspects are problematic or could work better?

In my experience scripting can be complicated. Also, the workflow manager is easy to use but you can face some odd limitations that requires you to use SuiteScript. They could add integration with Office 365.

What specific problems in your company were solved by this product?

We have all business data into one place and we managed to streamline the process, we increased productivity and we are able to track our staff’ productivity. Our senior management can keep track of capital projects, they can see status and cost of different projects.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.