What are the best aspects of this product?
The platform has a keen eye in identifying and correcting errors, which saves our employees a lot of time. Manual record-keeping can be very tedious and time-consuming, which affects our daily productivity. NetSuite does an amazing job of organizing a huge amount of data that contains customer info. You can easily pull whatever info or file you need and use it for any of your existing projects.
What aspects are problematic or could work better?
The people behind NetSuite needs more training with product specifications. There was an instance where I spent hours trying to find a solution to an issue that is related to accounting. The support team had a hard time trying to find the answers to my questions, and I felt a little bit frustrated.
What specific problems in your company were solved by this product?
We can automate some of our processes, such as customer data management, invoicing, and bookkeeping. NetSuite is capable of storing a large amount of information which is very helpful. It is also capable of updating comma-separated-value files without having any problems at all.
Are you a current user of this product?
Yes
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
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