NS works fine and it serves its purpose.

What are the best aspects of this product?

Using one tool for everything that you need is an amazing thing. It keeps everything well organized. You can track its users, which makes every employee accountable for whatever they do in the office. NetSuite also helps us solve problems faster since we are using a centralized platform. It is now easier to look for answers.

What aspects are problematic or could work better?

The setup varies depending on who took charge of the installation. I wish that it should be the same across all NS users. I am hoping that they can do something to minimize background scripts as it causes the system to slow down and freeze. There are instances where workflow is affected because error messages like "record have been changed," and sadly, we cannot do anything about it.

What specific problems in your company were solved by this product?

It makes lives easier, gets things done faster with fewer chances of incurring errors. We can easily track and run reports, manage our quality, improve our services, and so much more.

Are you a current user of this product?

Yes