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User review of NetSuite

Our company highly depends on NetSuite. A very reliable and useful platform indeed.

- by Ahmed

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Very flexible platform. It has a feature that allows users to customize the app for their convenience. It allows you to view your recent history, making it easier to look or retrieve essential data.

What aspects are problematic or could work better?

For the past months, NetSuite has been experiencing extreme latency, which affects all of our employees. This situation had a significant impact on our business, especially in our financials. It is disappointing that the support team behind NetSuite failed to educate us clearly about what is going on because there are times that we feel helpless and not knowing what our next move would be.

What specific problems in your company were solved by this product?

Our company depends a lot on NetSuite. Almost all aspects of the business from marketing, advertising, bookkeeping, sales presentations, inventory, billing, and more are being taken care of by NetSuite. It empowers us to make better business decisions because everything that we need is accessible through a single platform.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Research

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.