The implementation team has been awesome!

What are the best aspects of this product?

Our organization contains a set of highly unique reporting requirements. The implementation team from Nexonia was awesome when making customizations to our system for our needs to be met. The team was diligent in meeting our implementation timeline. This was done despite credit card problems and moving from our sandbox emvironment all the way to our production account. I appreciate the fact that they were responsive throughout the implementation process.

What aspects are problematic or could work better?

During the process of implementation, we collaborated with several people. This made it a little difficult to understand which person is doing what and who should be talking to who. It's critical not to have these occurrances during certain implementation stages. They resolved this. They responded quickly whenever we faced concerns or inquiries.

What specific problems in your company were solved by this product?

We had around 70 or so individuals sending out monthly expenses. The Excel template being utilized for corporate and personal expenses was complex for continued use. It triggered way too much effort. Nexonia is more user-friendly and robus. It has current integration with our ERP system.

Are you a current user of this product?

Yes