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User review of NextGen Healthcare

Comprehensive solution

- by Michale

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

No need to purchase separate systems for EHR, health data management, financial services and many more. NextGen Healthcare already brings almost everything we need in a single product. It’s very reliable and offers a lot more functionalities as well as benefits. It can be integrated with many other solutions, allowing us to do more, and provides mobile solutions which are very helpful when there’s an emergency. Its EHR solution is really great. We’re able to access and acquire patient’s information quickly, making it easier to make the right diagnosis and provide correct medication. All information or documents are stored in the cloud so we have peace of mind knowing everything is secured. The cloud storage also makes it possible to access necessary information anywhere and anytime. Lastly, the solution allowed us to give our patients an option to book appointments online.

What aspects are problematic or could work better?

You’ll need big budget to be able to purchase the product and deep knowledge to be able to make the most out of it. Also, the quality of their customer service is not so good.

What specific problems in your company were solved by this product?

We now have a secure storage for our files and are able to access patient’s information with so much ease. It has generally improved the way we provide healthcare services.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Medical Practice

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.