Flexible, user-friendly

What are the best aspects of this product?

Three things: user-friendly, functional, and has an awesome support team!

What aspects are problematic or could work better?

I hope they would give more user access to various functions even if they are not admin.

What specific problems in your company were solved by this product?

We saved a ton of money by not subscribing to call center services because we can already manage a pretty huge volume of calls through Nextiva.

Are you a current user of this product?

Yes