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User review of nopCommerce

e-commerce solution for all type of store owners

- by Manjunath govindappa

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This product is a complete e-commerce solution
1. Supports Simple and Grouped products
2. Complete Order Management Modules
3. Complete Product and category Management modules
4. Complete Marketing modules including Discounts and Reward Points
5. User Friendly Admin Module
6. Multilingual support
7. Responsive Design
8. Easy to Extend

What aspects are problematic or could work better?

It would be better if could manage Product Videos and country specific prices

What features/services would you like to see in future versions of this product?

Uploading Multiple images for each specification attribute
Different prices for product based on country
built in feature for video

What specific problems in your company were solved by this product?

Best solution to setup quick online store with limited cost
Highly secured and user friendly
Responsive design

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself
  • I manage other people who use it
  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enabled buyers to save potential items and come back later to complete the purchase.
  • It offered customization options that enable users to tailor shopping carts to satisfy customer needs.
  • It helped in securely obtaining customer information and other sensitive details like credit card data, name, and address among others.

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

Setup and Support

Web-Based Administration
4
very good
Sell Products, Services, or Files (Digital Goods)
4
very good
Sub-User Accounts
4
very good
Web Development Software Compatibility
4
very good

Payment Processing

Credit Card
4
very good
Online Banking
4
very good
Recurring Billing
4
very good
Security Codes
4
very good
Control Declined Payments
4
very good

Order Management

Abandoned/Live Carts
3
ok
APIs/Integrations
4
very good
Remote Order Notifications
4
very good
Print Order
4
very good
Shipping Labels
4
very good
Real Time Inventory
4
very good

Shipping Management

Real Time Shipping Rates
3
ok
Custom Shipping Rates
3
ok

Sales and Reporting

Upselling
4
very good
Sales Reports
4
very good
Lead Information
4
very good
Order Tracking
4
very good

Customer Management

Custom Autoresponders
4
very good
Customer Log-Ins
4
very good

Other Features

Gift Certificates
5
amazing
Discounts
4
very good
Product Management
5
amazing
Digital Goods Management
4
very good
Appearance and Layout
4
very good