Could use more customizations but really user-friendly

What are the best aspects of this product?

There are several things that I appreciate about this tool. One, it lets me combine my office suite with Norwex headquarters. Because of that, I can get a website that has my own name on it in the URL. I also like the feature with their calendar, it alerts me when it is time to follow up with a customer after they've received a product from us. The layout is intuitive and easy to follow. Pricing is flexible, you can easily opt-out any time one is out of budget.

What aspects are problematic or could work better?

I do wish that they allowed for more customizations since the current layout seems to be set in place and can't be changed. I would also like the option to have our actual catalog linked to the suite because I don't think the website is doing a great job at displaying products to the customers.

What specific problems in your company were solved by this product?

Our organization has improved our relationship with customers thanks to the website provided to us. Since orders are automatically connected to the main servers, it's easy for people to add their order to an open party. That is one feature that I most like. Alert systems are also an additional perk that I appreciate.

Are you a current user of this product?

Yes