A review from a developer’s perspective.

What are the best aspects of this product?

Customizing it was very easy. Customizing it in a simple to medium-complexity with Oncontact is surprisingly straightforward. It did its job in meeting business needs. Navigating from one screen to the next is swift, straighftward, and super easy.

What aspects are problematic or could work better?

Customizations that entail further complexity can be difficult at times. Thankfully, the support staff has been a big help. They'll always be there for assistance any time. It's fortunate to have support like this since any intricate processes involved will entail professional help.

What specific problems in your company were solved by this product?

We're using this tool to cater to our different business needs. We've made use of it for standard CRM functionality and lead generation to scripting and call center purposes. We understand how capable Oncontact is in handling whatever it is that's coming their way.

Are you a current user of this product?

Yes