A powerful masterpiece

What are the best aspects of this product?

We have been using Ongage for over 3 years now, it is an incredible piece of software and the customer success and support teams are second to none which is critical in our industry. We use it daily and have the confidence that it is running seamlessly in the background 24/7 when the office is unattended.

Easy setup and integration with multiple vendors. The database management is fantastic and robust analytics allow us to dive deep into campaign metrics and optimize everything we can for our clients. Tech support is extremely efficient and helpful and are always willing to listen to ideas for any new features.

Michal the head of customer success always goes out of her way to keep us happy and help our business keep growing.

What aspects are problematic or could work better?

Slight learning curve to get started but the support documentation and ticket system are incredible

What features/services would you like to see in future versions of this product?

More integrations for email and SMS, triggers included in pricing

What specific problems in your company were solved by this product?

Ongage is an all-in-one solution for database and campaign management with integrations to the top mail transfer agents. There is noting else quite like it

Are you a current user of this product?

Yes