User review
of Ongage
Email Marketing CRM
-
by Mahesh Meena
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
List Management/Segmentation
Dynamic Fields Creation.
Litmus test
Integration with multiple ESPs
Trigger and Autoresponder
What aspects are problematic or could work better?
Reporting of Trigger emails
Not able to add the same email again and again into the same list.
What features/services would you like to see in future versions of this product?
Lead Scoring
Custom ESP addition like private SMTP
What specific problems in your company were solved by this product?
We are able to manage email activity from a single CRM.
Able to add multiple ESP and use them based on the targeting.
API-based action.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Financial Services
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Relevance Reactor
BlueHornet
Why did you decide to change it?
Feature and Function
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
14 Days Free Trail, no fees in the setup
What is your total annual cost for using this product?
Approx $80K
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
10%
FEATURE DETAILS
Email Marketing
Email and Mobile Preview very good
4
Manage Email List amazing
5
High Volume Sending very good
4
Customization
Custom Templates very good
4
Drag and Drop Interface very good
4
WYSIWYG Email Design very good
4
Reporting and Analytics
A/B Testing ok
3
Advanced Email Marketing Features
Allows Custom Scripts very good
4
Automatic Responsive Design very good
4
Blacklist Monitoring ok
3
Certified Email IP very good
4
Dedicated Email IP ok
3
Delivery Tracking very good
4
Dynamic Content very good
4
HTML Validation very good
4
Image Validation very good
4
Link Validation very good
4
Offer Optimization ok
3
Opt-Out Management very good
4
RSS Message Creation very good
4
Scheduled Emails amazing
5
Spam Analysis very good
4
Throttle Email Sends very good
4
Triggered Emails very good
4
