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User review of OpenCart

The Good Sides of OpenCart

- by Tammy

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

You wouldn’t believe how smooth Open Cart installation is-it takes few minutes to enable the software to run, straight from the PC folder to the core of your server. If the server is empowered to function as a web installer, the process will consist of even fewer steps. Basically, there won't be any set up issue, the same being true for applying, congifuring, and using themes. The best side is that you get to tailor the platform to your needs-it will have only the features you want it to have, and the product stock you want to display. The feature suite is most of the time free, unless you require special addons and modules. In fact, you can even do them without spending money, all it takes is a bit of coding knowledge.

What aspects are problematic or could work better?

The platform is not complete, and there are many unfinsihed features. By unfinished features, I mean ones that have no description or support available. They made a big mistake trying to implement their own modification engine, and ended up having a product that can't handle at list half of their addons. We're using three separate engines to deal with the problem, but as you can guess we're facing multiple dysfunctional features, broken or unusable parts, while certain changes are not even documented.

What specific problems in your company were solved by this product?

What we do is to offer clients a large scope of handmade products, and OpenCart has been precious both for sales and familiarizing with ecommerce in general. The substantial part of the app is for free, and I recommend it to all small businesses in need of some basic technology.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.