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User review of Oracle BPM

I highly recommend this tool as it is suitable for process automation.

- by Guadalupe

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Streamlining our current processes is one of our goals this 2020. That is why we decided to look for a tool that can help us out. I like the way oracle BPM looks into problems and comes up with innovative solutions. All documents that were created are meant to simplify most of our tasks, such as approval of procured materials, leave credits, order creation, logistics, etc.

What aspects are problematic or could work better?

I can say that BPM has some shortcomings, but I believe that something can be done to make things better. One of the aspects that they need to work on is the level of service and expertise that they should provide to their clients. BPM is not just an ordinary tool; users tend to struggle at the beginning. That is why they should be equipped with enough people who can provide immediate support.

What specific problems in your company were solved by this product?

Our organization uses BPM to improve our overall process workflows and, at the same time, for integration. We have been loyal to the brand, and we are currently using several Oracle software for various purposes. It comes with several adapters to integrate apps seamlessly to address multiple issues and provide intuitive solutions efficiently.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.