This particular app is meant to improve and create processes that fall within the business and corporate sectors. It’s a big help, especially with struggling organizations.

What are the best aspects of this product?

It is one of the best software meant to create and document business workflows. It helps create step-by-step guidelines on how to execute each process successfully, resulting in more significant improvements within the business. It also takes a good look at the current business structure, identifies loopholes, and gradually finds sensible solutions to existing issues. Manual processes are eventually revamped and eventually turns into automation, which is favorable to the majority. All documented processes, results of ongoing studies, and investigations are safely stores into one application, making it convenient for all users.

What aspects are problematic or could work better?

One of the major hindrances of using Oracle BPM is the complexity of its user interface. The app itself can cause a first time user or a non-technical person to feel intimidated because of not having an idea on how to use the product and what to expect later on. However, there is training provided, but it's not enough to learn the app for me. You have to exert significant time and effort to know how the overall program works. Another concern is that users don't get any feedback if an existing process has any ongoing issues. You have to do the extra work of finding out the status of some things.

What specific problems in your company were solved by this product?

One of the reasons why we chose to work with Oracle BPM is to improve our system and find ways to reduce our overall corporate expenditures. I always admire how Oracle BPM does things because it gave us a better perspective on how to solve ongoing issues. This inspires us to work hard to improve our management and methodologies so we can reach our goals consistently.

Are you a current user of this product?

No