What are the best aspects of this product?
I have used Orange Manager for about 6-7 months now. OM lets me process my orders easy and quick, the work flow is really easy, I download all my orders into OM, print packing slips, postage and I am done. Also makes it really easy to keep track on orders / customers with all info in one system. It also has tax reports. inventory and customer service. I might not be the best reviewer but this is the best shipping / management system I have used.
What aspects are problematic or could work better?
I cant complain on anything, it is easy to use, will update this if I run across something I do not like with the system.
What features/services would you like to see in future versions of this product?
I would like to see inventory updated on my websites automatically.
What specific problems in your company were solved by this product?
OM has helped us get a easy flow with our order processing / postage printing.
OM has helped us with integrating customer service into the order management.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?