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User review of PandaDoc

Great product and customer service

- by Amber

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like the product’s document builder features. The structure with the Templates and content library are very useful because it allows us to change every document on specific sections. The templates are baseline document and the good thing is that it offers multiple content library items.

What aspects are problematic or could work better?

There are some features that are missing and when I spoke with its customer service they have told me that those features are on the roadmap of the product. I look forward to see these document signature deadline, live collaborative document editing, task/comment assignment to other team members features in next release.

What specific problems in your company were solved by this product?

It helps us to build and send out commercial proposals, we are more organized including all documents in proper folders. With various templates that are already built in we can easily use them for sales reps in order to build proposals in less time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.