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User review of Panopto

Excellent user experience and support

- by Simon Tapper

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Ease of use. Panopto's personal capture tools make it easy to get started creating educational video resources. Panopto is integrated into our VLE, and used thoughout our institution for scheduled recording and has proved very reliable.

What aspects are problematic or could work better?

In terms of experience, nothing - we've had a really good one. Automatic captioning could work better; but this is understood to be difficult in many circumstances varying according to the speaker, language and vocabulary used.

What features/services would you like to see in future versions of this product?

Some more detailed realtime feedback on recording status.

What specific problems in your company were solved by this product?

It's used for educational purposes and the ability to review and study material is the need fulfilled.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

E-Learning

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps in easy organization and control of digital assets

PRICING & COSTS

What was the cost of implementing this product?

What is your total annual cost for using this product?

FEATURE DETAILS

Storage capacity
5
amazing
Reporting/analytics
4
very good
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