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User review of PatientPop

Patient Pop is a Scam DON’T SIGN THEIR CONTRACT!!!!!

- by Thomas Locke

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

They employ friendly smooth talking sales and customer service people. Behind the scenes are aggressive deceptive dishonest people in charge. Good graphic templates. They speak well but don't know what they are doing in terms of effective lead generation.

What aspects are problematic or could work better?

Smooth talkers lie through their teeth. Product is totally ineffective. They are not familiar with the digital marketing realities. They use techniques not appropriate for specific industry. They don't communicate within their own company. One person is making promises while someone else is contradicting the agreed to plans. Their software simply does not work. I was charged $1650 during a trial period when the service was supposed to be free. They are aggressive with overcharging and deceptive business practices.

What features/services would you like to see in future versions of this product?

More honesty and presentation of realistic expectations. WAaaayy overpriced!!

What specific problems in your company were solved by this product?

None

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Medical Practice

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

$550 plus an unauthorized $1650

What is your total annual cost for using this product?

$6600

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Promised but not received

FEATURE DETAILS

No information provided by the reviewer.