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User review of Payoneer

A bunch of crooks with awful customer service

- by Kateryna Kyselova (L.I.O.N.)

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Being accepted as a withdrawal option on a number of freelance websites

What aspects are problematic or could work better?

A bunch of crooks with awful customer service. They can block any of the transactions you make for no reason, place them on hold on it and keep using your money for free for weeks. Customer support lied to me as if the retailer is holding my money, but I have an official reply from the retailer ensuring me that my money has never reached them in the first place. Getting my money back is becoming a full-time job...

What features/services would you like to see in future versions of this product?

Professional customer service and security

What specific problems in your company were solved by this product?

Being accepted as a withdrawal option on a number of freelance websites

Are you a current user of this product?

Yes

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.