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User review of PayPal

A simple and responsible way to pay online.

- by Oscar torrealba

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Paypal is very easy to use, allows you to make transactions and pay for any product quickly and easily. A mobile application is available for when the PC cannot be used, this application is very light and does not take up much space on my device.

When I want to pay for a product from an internet store, security is a very important aspetco for me, PayPal gives me an encryption to protect all my data, fantastic way to keep my purchases safe.

What aspects are problematic or could work better?

Although using PayPal is very advantageous to buy online, it has several drawbacks such as:
High commissions for each transaction.
Having to verify an account or card is annoying.
support takes time to respond

What features/services would you like to see in future versions of this product?

they should improve the rapid response of technical support, if they respond but they are very much treated.

What specific problems in your company were solved by this product?

We have used Paypal to make transactions and close payments in our business, because it is very easy to use and that it is a company that has vast time in the market.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Food & Beverages

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

suitable

What is your total annual cost for using this product?

suitable

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

General Ledger

Journal Entries
3
ok
Tags/Dimensions
3
ok
Audit Trail
4
very good

Accounts Receivables

Invoice Customization
4
very good
AR Automation
4
very good
Collections Automation
4
very good

Accounts Payable

AP Automation
4
very good
Payment Processing
4
very good
Purchase Orders
4
very good

Inventory Management

Inventory Tracking/Ordering
3
ok
Inventory Pricing and Costing
3
ok
Inventory Reporting
4
very good

Reporting and Analytics

Financial Statements
4
very good
Custom Reporting
4
very good
Budgeting/Forecasting
3
ok
Dashboards
4
very good

Platform

Customization
4
very good
Workflow Capability
4
very good
User, Role, and Access Management
4
very good
Internationalization
3
ok
Output Document Generation
4
very good

Integration

Data Import and Export Tools
4
very good
Integration APIs
4
very good
Breadth of Partner Applications
4
very good

Others

Multi-Entity / Consolidation
3
ok
Recognition Rules
4
very good
Reconciliations
4
very good
Payroll
4
very good
Time and Expense
4
very good