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User review of PayPal

Easy to use payment option

- by Casey

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

User-friendly, provides easy integration with other app so we can use it for both personal and business purposes, sending and receiving payments is much easier. What I like is that the transaction fees for family and friends are either free or with reasonable rates. We have used other payment methods and we can clearly say that Paypal is by far the most reliable, robust, functional and secure payment method in the world today.

What aspects are problematic or could work better?

The only thing we are not satisfied with PayPal is the customer service, it is really difficult to get in touch with them without having to make elaborate process.

What specific problems in your company were solved by this product?

It helps us in solving business problems like: payment process, quick transaction, affordable rates, sending money within US- family and friends is free, sending and receiving money is easy and even for those who do not have Paypal account, transactions are received immediately no more than 2 days.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Executive Office

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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