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User review of PayPal

We use PayPal as money transfer solution

- by Marcus

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I’m using PayPal for 7 years and I like that they constantly improve the solution. It offers PP debit card for businesses and you can get your money without waiting for few days. I can create Buy now and Subscription buttons easily. What I like most about it is the security and protection that provides to both buyers and sellers. I can customize the check out with a logo, I can send line-item invoices. Its customer support service is wonderful as well.

What aspects are problematic or could work better?

When you have lot of incoming activity or refunds they impose even 10% withholding and they release these 10% months later.

What specific problems in your company were solved by this product?

We can easily receive and send money online and having quick access to funds.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.