What are the best aspects of this product?
A one-stop shop to maintain customer service quality and manage reports and payments. Its software caters to all facets important in a legal firm's operations. The quality of service provided by the support team is the best and is very commendable. Great customer experience!
What aspects are problematic or could work better?
There are a number of areas that need improvement. While there are several functions, it's not easy to operate. There are excessive keys to configure the system and make it work. Some tutorials will be helpful to familiarize its functionalities. Furthermore, transmitting data through a digital system takes longer especially if your provider and computer system isn't really fully capable.
What specific problems in your company were solved by this product?
Since it integrates several services in a single platform, different systems are no longer needed. Thus, efficient and cost-effective.
Are you a current user of this product?
No
What is your company size?
11-50 Employees
What is your industry?
Legal Services
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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