What are the best aspects of this product?
Before I was using different software to manage online sales and sales by field reps. It was inefficient and more expensive. Now I have all my info in one place and reps can work using the Pepperi app offline if there is no 3G/4G service and the orders sync back to Pepperi afterwards. Pepperi also syncs up to my ERP (SAP B1) and to our payment software.
What aspects are problematic or could work better?
nothing comes to mind
What features/services would you like to see in future versions of this product?
Open e-Catalog to show off my products to unregistered users without the need to login. I hear this feature is currently being developed though.
What specific problems in your company were solved by this product?
Sales orders were duplicated, reps were selling stock we didn't have in the warehouse - all of this is now a thing of the past.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
51-100 Employees
What is your industry?
Food & Beverages
Did your company use a different software before this one?
Yes
What software did you use before?
NuOrder
Why did you decide to change it?
It wasn't omnichannel and there was no mobile app
Are you satisfied with the change?
Very happy
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
$1000
What is your total annual cost for using this product?
$12000
How long is your contract with the vendor?
more_than_1_year
Did you get any discount for this product? How much?
no
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