What are the best aspects of this product?
It has become a smooth experience since implementing this tool into our company system. It has managed to make things easy as it comes with sessions where employees can learn how to us this product. For users who do not know how to write SQL, there are free classes to help you get acquainted with the code language on Codeacademy. It produces or generates charts so that you can understand the complex reports for ease of use. To automate this feature, you have to set it up in the charts form and refresh it automatically to generate those charts.
What aspects are problematic or could work better?
There are glitches as you would expect in any software application. No product or tool is perfect and thus this is normal thing. When it comes to integration with other third party applications, Periscope can do better. It would be nice if it could integrate well with Google Maps and CRM among other data related tools. This could help with analysis of data in the simplest form and thus helpful. Also, it experiences downtimes now and them which can be disappointing and causes delays in the use of the product.
What specific problems in your company were solved by this product?
We deal with helping companies know how they are performing by making it easy for them to track their performance. With our help, we are able to create dashboards for them so that they can monitor their progress and make the right decisions moving forward. Apart from companies, we are able to narrow down the analysis to departments to help them pinpoint the departments, which are performing better and those worst performing. All this has been made possible thanks to periscope. On top of that, it allows us to share data in real-time which is a plus on our part and that of our clients.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year