Pie is revolutionizing our project execution and delivery capabilities to our global clients!

What are the best aspects of this product?

Pie from PieMatrix supports any manual process. This includes project (think Agile, SDLC, NPD, Capital Planning, etc.). The creation of a template that can be updated in real time based on learning from current projects is a huge pro. The ability to attached template files to tasks, have real-time collaboration, active task lists that get sent as email reminders in the mornings, the Dashboard of all project (active, draft, and archived), a full list of issues and risks for all projects, the ability for the executive or program/project managers to review their specific portfolio, and the meta tagging of templates and projects allow for a high degree of flexibility with standardization both add to efficiency.

What aspects are problematic or could work better?

The biggest challenge with using Pie, based on our experience, has nothing to do with the product features or capabilities. The biggest challenge is that it requires a change of thought on what a project is and how it works. A project is NOT a unique list of tasks with people names associated with the tasks. A project IS a process. The process consists of subprocesses, tasks, templates and assigned roles (think methodology vs. task list). When a project is created, names are associated with roles. Steps can be tagged as not needed and get greyed out but can be seen if needed with the recognition that not all projects require all steps. Yet, all steps should be included in the template so that steps are not missed for the complex or unique projects. Once the leadership's minds have shifted to having everything in the business supported by processes, this tool becomes a core system. The executives should view the dashboard and comment in real-time with the team(s) to help speed up delivery. This eliminates status meetings and status reports, both of which are a waste of time when once Pie is used effectively.

What features/services would you like to see in future versions of this product?

A better resource planning and management capability built on the concept of roles with specific aligned capabilities and people assignments on projects using AI to help identify better alignment(s) to speed up delivery. No other tool has this capability today but only Pie can deliver on it given the conceptual architecture and the technical architecture of the newest version of Pie recently released.

What specific problems in your company were solved by this product?

Pie has helped us unlock success in our clients while reducing our costs. The complete visibility of status in real time has allowed our clients and team members to know where the challenges are and provide the capability to address them collaboratively, which helps reduce waste and improves the speed of resolution.

We are launching the new version of Pie which includes the ability for us to support a hybrid version of traditional project processes and Agile/DevOps. The new version supports Kanban within all stages of work if desired. This capability can be turned on at the project level even if the template was traditionally structured. for example: If you design a waterfall process for IT development in the template, you can use that template to create an Agile Development Project complete with Kanban using the new version of Pie. You can then use the same template to create a DevOps version and even an AgileOps version. and So Forth.

I included 2 screenshots of a traditional IT Ops process example then I created a Telecom Improvement example of an AgileOps version as a project using the traditional IT Ops process. You can see the steps in the traditional view and how it creates a Kanban version of those steps in the specific project.

Are you a current user of this product?

Yes