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User review of PingPlotter

Get solid proof of your Internet issues using PingPlotter.

- by Chris

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Very friendly UI, that is why employees love it so much. It helps us relay recurring connection issues with our ISP provider by sharing the graphs and reports through email communication. We're also lucky to be getting an overwhelming amount of support from the staff of PingPlotter.

What aspects are problematic or could work better?

Things are smooth sailing most of the time, so I can't think of anything to complain about.

What specific problems in your company were solved by this product?

Working on a remote setup can be challenging, especially when things don't go according to your plan. I have PingPlotter to gather all the data that I need to present as proof of latency to my provider. I've noticed that they take me more seriously this time.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.