It gives you a heads-up of any upcoming latencies that your network might experience.

What are the best aspects of this product?

It is nice to have a tool that gives you clear visibility of your net connection's status. Aside from status reports, we also get to the bottom of what causes the latency and how it affects our office work. Having PingPlotter is the best thing that ever happened to our IT guys because it makes their job a lot easier every time something comes up. The information you can obtain from the tool is very comprehensive, making it a lot more convenient to diagnose the connection problem's primary source. I do not mind spending on a tool like PingPlotter that helps us make sure that our internet connectivity is stable at all times. In case that the problem comes from the primary source, then we can switch to our backup provider to make sure that any technical issues won't compromise our productivity. I highly recommend business owners to invest in PingPlotter because it gives you full visibility of all the link status in your central server.

What aspects are problematic or could work better?

I like how it works because it has helped our daily operations, making sure that computer systems do not get disrupted. However, my biggest complaint is the lack of documentation, which makes it somehow difficult for us to figure out some things on our own.

What specific problems in your company were solved by this product?

We are confident that we have a tool that works when it comes to looking out for our resources' status. Our links are protected 24/7, so we get to anticipate things before problems hit us big time.

Are you a current user of this product?

No