It helps us overlook slow working links that affect performance.

What are the best aspects of this product?

One of the primary purposes of having this tool in our business is to help us monitor links that are either slow or non-working. It mainly affects our employee productivity in other branches nationwide. It's a good thing that PingPlotter does a great job of giving us complete reports on links that needs more attention from our tech teams. They would eventually have them reported to our primary internet companies where we are currently subscribed. Another advantage of using PingPlotter is its ability to pull up and consolidate historical data of all the affected links to be submitted for further diagnostic checks. With PingPlotter, we feel more at peace that we don't have to deal with latencies or outages as often as before.

What aspects are problematic or could work better?

Although PingPlotter is not considered an all in one tool for data monitoring, I still find it very useful for keeping links working. I am happy that we can provide better service to our clients.

What specific problems in your company were solved by this product?

PingPlotter helps us see the issues that we are about to deal with every day in the workplace. The information that we are getting from troubled links is beneficial in determining the issue's source. In case we cannot fix these links, it's easy for us to switch to our back-up ISP.

Are you a current user of this product?

Yes