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User review of PingPlotter

Segregation of network-related issues is what PingPlotter does best.

- by Margaretta

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Rather than complaining directly to my ISP provider PingPlotter helps me diagnose minor issues first. Then for more significant problems, I have a way to send screenshots of the data we collected.

What aspects are problematic or could work better?

Rather than complaining directly to my ISP provider PingPlotter helps me diagnose minor issues first. Then for more significant problems, I have a way to send screenshots of the data we collected.

What specific problems in your company were solved by this product?

The use of PingPlotter gives us consumers the capability to collect proof of what our systems and users are going through. We also have more than enough data to present to our providers whenever something goes wrong with Internet performance.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.