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User review of Pipeliner

An amazing CRM encounter that creates peace and produce wealth

- by Kingsley Addae-Asigbee

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The customization of visualized interface coupled with the artificial intelligence ability.
Cost effective and easy integration of software with other applications that does not require a dedicated administrator.
Ability of the software to work perfectly well with internet or no internet on both laptop or desktop computers and mobile device with different operating systems making the accessibility of information and data handy.
Ability to track and monitor sales teams and their performance with easy generation of reports by just clicking and filtering to suit need from the same software.
Well secured platform for sales activity management.

What aspects are problematic or could work better?

Not noted any yet

What features/services would you like to see in future versions of this product?

Ability for the software to support billing and inventory in the service industry especially health care and others.

What specific problems in your company were solved by this product?

Sales volume increase due to the ability to the pipeline process to predictively focus on the actualization of sales.
Monitoring of sales teams and their performance vis-a-vizs their customers activities in order to be able to providing coaching and insightful information to sales teams on customer buying behviours.
No need for to struggle in integrating other application with this one requiring a dedicated administrator that come with added running cost.
Good analytics and clearly visualized reporting.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Airlines/Aviation

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

using a free trail version

What is your total annual cost for using this product?

free

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
5
amazing
Customer Management
5
amazing
Task Management
5
amazing
Contract Management
5
amazing
Pricing Management
5
amazing
Email Marketing
5
amazing
Order Management
5
amazing
Campaign Management
5
amazing

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
5
amazing
Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
5
amazing
Social Network Integration
5
amazing

Customer Service

Call Center Tools
5
amazing
Issue Tracking
5
amazing
Support Portal
5
amazing
Knowledge Base Management
5
amazing

General Features

Collaboration Features
5
amazing
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
5
amazing
Mobile Support
5
amazing
Customization
5
amazing
File Management
5
amazing
Language Support
5
amazing
Security
5
amazing