User review
of Pipeliner
Intuitive for Admins
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Pipeliner has made the system intuitive for admins and easy for users, this helps with adoption.
What aspects are problematic or could work better?
Pipeliner doesn't have the same level of customization ability as other CRM's out of the box.
What features/services would you like to see in future versions of this product?
Ease of use for users and admins
What specific problems in your company were solved by this product?
We use Pipeliner to streamline our sales process within accounts, contacts, and opportunities.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Management Consulting
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What is your total annual cost for using this product?
6000
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management very good
4
Contract Management very good
4
Pricing Management very good
4
Email Marketing very good
4
Order Management very good
4
Campaign Management very good
4
Integrations
API ok
3
Export & Import of Data very good
4
Available Integrations ok
3
Customer Service
Call Center Tools very good
4
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management very good
4
General Features
Overall Performance very good
4
Access & Role Management very good
4
Customization mediocre
2
File Management ok
3
Security very good
4
