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User review of Pipeliner

Its was nice ,makes work more faster and very efficient

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The software has a lot of features which helps in the aid of fastening the activities of my organization .

What aspects are problematic or could work better?

Well as for now i don't think there is any problem with this product its very good so far

What features/services would you like to see in future versions of this product?

Been a commonly used product

What specific problems in your company were solved by this product?

Activities were slow in my company but with this Pipeliner CRM activities has been smooth

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Oil & Energy

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

250$

What is your total annual cost for using this product?

5000$

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
4
very good
Customer Management
4
very good
Task Management
4
very good
Contract Management
4
very good
Pricing Management
4
very good
Email Marketing
4
very good
Order Management
5
amazing
Campaign Management
4
very good

Analytics

Reports
4
very good
ROI Analytics
4
very good

Integrations

API
4
very good
Calendar & Contacts Sync
4
very good
Export & Import of Data
4
very good
Available Integrations
4
very good
Social Network Integration
5
amazing

Customer Service

Call Center Tools
5
amazing
Issue Tracking
4
very good
Support Portal
4
very good
Knowledge Base Management
5
amazing

General Features

Collaboration Features
4
very good
Dashboard
4
very good
Overall Performance
4
very good
Access & Role Management
4
very good
Mobile Support
4
very good
Customization
4
very good
File Management
4
very good
Language Support
3
ok
Security
5
amazing