- Home CRM Software Pipeliner Its was nice ,makes work more faster and very efficient
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User review
of Pipeliner
Its was nice ,makes work more faster and very efficient
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The software has a lot of features which helps in the aid of fastening the activities of my organization .
What aspects are problematic or could work better?
Well as for now i don't think there is any problem with this product its very good so far
What features/services would you like to see in future versions of this product?
Been a commonly used product
What specific problems in your company were solved by this product?
Activities were slow in my company but with this Pipeliner CRM activities has been smooth
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Oil & Energy
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
250$
What is your total annual cost for using this product?
5000$
How long is your contract with the vendor?
Less than 1 year
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management very good
4
Contract Management very good
4
Pricing Management very good
4
Email Marketing very good
4
Order Management amazing
5
Campaign Management very good
4
Analytics
Reports very good
4
ROI Analytics very good
4
Integrations
API very good
4
Calendar & Contacts Sync very good
4
Export & Import of Data very good
4
Available Integrations very good
4
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management amazing
5
General Features
Collaboration Features very good
4
Dashboard very good
4
Overall Performance very good
4
Access & Role Management very good
4
Mobile Support very good
4
Customization very good
4
File Management very good
4
Language Support ok
3
Security amazing
5
