- Home CRM Software Pipeliner my experiance with pipeliner crm so far is satisfactory and fruitfull
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User review
of Pipeliner
my experiance with pipeliner crm so far is satisfactory and fruitfull
-
by Mahlet Kinfe
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The feature of this Pipeliner CRM to integrate with popular business softwares to ensure that users enjoy a seamless experience.
What aspects are problematic or could work better?
Nothing serious but the only concern is trial period is somehow limited, it should have been at least 29 days, i hope obviously in near future they will update it.
What features/services would you like to see in future versions of this product?
i recommend that its free trial period should be extended
What specific problems in your company were solved by this product?
Its just like we can operate it any where anytime using only its mobile application with our smart phone so, we don't need to be at the office to operate it.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Construction
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
0.0$
What is your total annual cost for using this product?
0.0$
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
not yet
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management very good
4
Contract Management very good
4
Pricing Management very good
4
Email Marketing very good
4
Order Management very good
4
Campaign Management very good
4
Analytics
Reports very good
4
ROI Analytics very good
4
Integrations
API very good
4
Calendar & Contacts Sync very good
4
Export & Import of Data very good
4
Available Integrations very good
4
Social Network Integration very good
4
Customer Service
Call Center Tools very good
4
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management very good
4
General Features
Collaboration Features very good
4
Dashboard very good
4
Overall Performance very good
4
Access & Role Management very good
4
Mobile Support very good
4
Customization very good
4
File Management very good
4
Language Support very good
4
Security very good
4
