User review
of Pipeliner
Pipeliner CRM
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very unlikely
2 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
This product has an interface easy to use , that was why it is non technical and has a mobile with built-in AI
What aspects are problematic or could work better?
The product contain aspect that the prospect was asking how would they integrating the software to the sales
What features/services would you like to see in future versions of this product?
It would be a kind services that could be of help to business to increase sales, keeping customers record and empower sales person
What specific problems in your company were solved by this product?
The product has help in increase sales people sales orientation, technical know-how that is the ability to handle computer
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Business Supplies and Equipment
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
favorable
What is your total annual cost for using this product?
Cost is okay
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
not yet
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management very good
4
Contract Management very good
4
Pricing Management ok
3
Email Marketing very good
4
Order Management ok
3
Campaign Management ok
3
Analytics
Reports very good
4
Integrations
API ok
3
Calendar & Contacts Sync very good
4
Export & Import of Data ok
3
Available Integrations ok
3
Social Network Integration ok
3
Customer Service
Call Center Tools ok
3
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management very good
4
General Features
Collaboration Features very good
4
Dashboard very good
4
Overall Performance very good
4
Access & Role Management very good
4
Mobile Support very good
4
Customization very good
4
File Management very good
4
Language Support very good
4
Security very good
4
