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User review of Pipeliner

Pipeliner CRM is the best CRM.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Pipeliner CRM provides real-time visualized intelligence to drive team efficiency and productivity

Pipeliner’s visual and intuitive interface, you can configure your system, import data, and train users in a matter of days.

You can generate insights and follow sales processes with the user-friendly tools and familiar functionalities common to popular productivity apps

You can get a clear and immediate picture of sales activities using visualization features

Pipeliner allows teamwork between sales reps and management as they can use the collaboration functionalities

What aspects are problematic or could work better?

Pipeliner CRM is a software suitable for small businesses only (76.6%) against 6.3% for enterprise.

The next improvement will be to develop a version for large companies

Objective: to attack big companies

What features/services would you like to see in future versions of this product?

Contact & Account Management

What specific problems in your company were solved by this product?

Empower sellers and provides easier and faster access to important data than traditional CRM.

No need for an expert to understand the numbers, the intuitive interface of Pipeliner does all the work

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

N/A

What is your total annual cost for using this product?

N/A

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

N/A

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
4
very good
Customer Management
4
very good
Task Management
5
amazing
Contract Management
4
very good
Pricing Management
4
very good
Email Marketing
4
very good
Order Management
4
very good
Campaign Management
5
amazing

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
4
very good
Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
4
very good
Social Network Integration
5
amazing

Customer Service

Call Center Tools
4
very good
Issue Tracking
4
very good
Support Portal
4
very good
Knowledge Base Management
5
amazing

General Features

Collaboration Features
5
amazing
Dashboard
5
amazing
Overall Performance
4
very good
Access & Role Management
4
very good
Mobile Support
5
amazing
Customization
5
amazing
File Management
5
amazing
Language Support
5
amazing
Security
5
amazing