MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Pipeliner
User review of Pipeliner

Pipeliner CRM…. the future of selling in your hands!

- by Onyekachi Amaefule

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

1. cost effective. i.e spend less and get much more
2. very easy to use and does not need a dedicated admin, a newbie can learn everything about it in less than 5 hours.
3. It has an instant visualization that gives people faster and more accurate information.
4. it has an embedded learning tools which helps to reduce support issues for at least 60%.

What aspects are problematic or could work better?

Sincerely, I haven't observed any problem. it is simply amazing to use

What features/services would you like to see in future versions of this product?

I would like to see a feature that can send bulk sms to mobile phones and not only emails.

What specific problems in your company were solved by this product?

It has helped sales people to control and track their own sales and to see if the have enough opportunities in the Pipeliner to make their quotes.
It also helps the sales mangers monitor sales, facilitate mentoring and coaching, identifying strengths and challenges of individual reps, and streamline the sales process to make it more efficient. They also use the Pipeline to analyze sales, create forecasts and asses risk.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

$500 for training

What is your total annual cost for using this product?

$800

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

$220

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
5
amazing
Customer Management
5
amazing
Task Management
5
amazing
Contract Management
5
amazing
Pricing Management
4
very good
Email Marketing
4
very good
Order Management
5
amazing
Campaign Management
4
very good

Analytics

Reports
5
amazing
ROI Analytics
4
very good

Integrations

API
5
amazing
Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
5
amazing
Social Network Integration
5
amazing

Customer Service

Call Center Tools
5
amazing
Issue Tracking
5
amazing
Support Portal
5
amazing
Knowledge Base Management
5
amazing

General Features

Collaboration Features
4
very good
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
4
very good
Mobile Support
4
very good
Customization
5
amazing
File Management
4
very good
Language Support
4
very good
Security
5
amazing