User review
of Pipeliner
Pipeliner CRM! the game changer!!
-
by Prince wells Kutorglo
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Pipeliner helps us in the following ways in:
⦁ Identifying and differentiating our most profitable customers
⦁ Improving sales and marketing effectiveness and productivity
⦁ Building loyalty through improved customer relationships, reduced administrative time, fewer errors, and lower costs
⦁ Affording informed business decisions through improved analysis and reporting
⦁ Tracking marketing and sales performance quantitatively (metrics)
What aspects are problematic or could work better?
I haven\'t identified any yet
What features/services would you like to see in future versions of this product?
I haven\'t identified any yet
What specific problems in your company were solved by this product?
I haven\'t identified any yet
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Trial/Demo only
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Farming
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
Trial
What is your total annual cost for using this product?
Trial
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
not yet
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management amazing
5
Contract Management amazing
5
Pricing Management amazing
5
Email Marketing amazing
5
Order Management amazing
5
Campaign Management amazing
5
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API very good
4
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations very good
4
Social Network Integration amazing
5
Customer Service
Call Center Tools amazing
5
Issue Tracking amazing
5
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management very good
4
Mobile Support amazing
5
Customization amazing
5
File Management amazing
5
Language Support amazing
5
Security very good
4
