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User review of Pipeliner

Pipeliner CRM! the game changer!!

- by Prince wells Kutorglo

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Pipeliner helps us in the following ways in:



⦁ Identifying and differentiating our most profitable customers



⦁ Improving sales and marketing effectiveness and productivity



⦁ Building loyalty through improved customer relationships, reduced administrative time, fewer errors, and lower costs



⦁ Affording informed business decisions through improved analysis and reporting



⦁ Tracking marketing and sales performance quantitatively (metrics)



What aspects are problematic or could work better?

I haven\'t identified any yet

What features/services would you like to see in future versions of this product?

I haven\'t identified any yet

What specific problems in your company were solved by this product?

I haven\'t identified any yet

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Farming

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

Trial

What is your total annual cost for using this product?

Trial

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

not yet

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
5
amazing
Customer Management
5
amazing
Task Management
5
amazing
Contract Management
5
amazing
Pricing Management
5
amazing
Email Marketing
5
amazing
Order Management
5
amazing
Campaign Management
5
amazing

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
4
very good
Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
4
very good
Social Network Integration
5
amazing

Customer Service

Call Center Tools
5
amazing
Issue Tracking
5
amazing
Support Portal
5
amazing
Knowledge Base Management
5
amazing

General Features

Collaboration Features
5
amazing
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
4
very good
Mobile Support
5
amazing
Customization
5
amazing
File Management
5
amazing
Language Support
5
amazing
Security
4
very good