User review
of Pipeliner
Pipeliner CRM, The Sales Optimizer
-
by Festus Aitokhuehi
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The visibility is topnotch. Account data can be displayed in multiple views. The mobility and flexibility of pipeliner CRM makes it easy to manage accounts wherever you are. One of the most amazing thing about this app is that it can be linked to your gmail or outlook.
What aspects are problematic or could work better?
None experienced so far
What features/services would you like to see in future versions of this product?
Instant messaging tool
What specific problems in your company were solved by this product?
Organisation of sales process. Tracking relationship of accounts and knowing areas to improve on.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Trial/Demo only
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Food & Beverages
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management amazing
5
Contract Management amazing
5
Pricing Management very good
4
Email Marketing amazing
5
Order Management amazing
5
Campaign Management very good
4
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration very good
4
Customer Service
Call Center Tools very good
4
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management amazing
5
Mobile Support amazing
5
Customization amazing
5
File Management amazing
5
Language Support very good
4
Security amazing
5
