User review
of Pipeliner
Pipeliner is a user friendly CRM
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Pipeliner is very user friendly, visually appealing, and easy to implement.
What aspects are problematic or could work better?
I did not experience any problems or aspects that could work better. Pipeliner is very robust CRM.
What features/services would you like to see in future versions of this product?
Pipeliner covers all of my needs. It easy customizable so at this point the features and services meet my needs.
What specific problems in your company were solved by this product?
Pipeliner CRM helps me to manage my over sales process, centralize my data, and do a better job of converting prospects to clients.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Management Consulting
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to automate out sales and marketing related processes
PRICING & COSTS
What was the cost of implementing this product?
$85, plus the man hours to implement
What is your total annual cost for using this product?
1,100
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No.
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management very good
4
Task Management very good
4
Contract Management very good
4
Pricing Management amazing
5
Email Marketing amazing
5
Order Management very good
4
Campaign Management very good
4
Analytics
Reports amazing
5
ROI Analytics very good
4
Integrations
API very good
4
Calendar & Contacts Sync very good
4
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
Customer Service
Call Center Tools very good
4
Issue Tracking very good
4
Support Portal amazing
5
Knowledge Base Management amazing
5
General Features
Collaboration Features very good
4
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management amazing
5
Mobile Support amazing
5
Customization amazing
5
File Management very good
4
Language Support ok
3
Security amazing
5
