User review
of Pipeliner
Pipeliner is easy for admins
-
by Kristen Ringler
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
It is user friendly and easy to train employees on
What aspects are problematic or could work better?
The syncing issue which is not a problem if you move to the cloud
What specific problems in your company were solved by this product?
Tracking employee opportunities
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Management Consulting
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It offers us detailed analytics that lets us plan our future strategies more efficiently
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management very good
4
Analytics
Reports very good
4
ROI Analytics very good
4
Integrations
Calendar & Contacts Sync very good
4
Export & Import of Data very good
4
Customer Service
Call Center Tools very good
4
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management very good
4
General Features
Collaboration Features very good
4
Dashboard very good
4
Overall Performance very good
4
Access & Role Management very good
4
Customization very good
4
File Management very good
4
Language Support very good
4
Security very good
4
