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User review
of Pipeliner
Pipeliner Sales, the CRM with Superior Sales Navigation & Reporting
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
*Usage is very engaging for account managers and sales organization as a whole.
* Navigation - amazing visual business views to guide business analysi
* Reporting - easy to customize reports in minutes that you can save.
*Color coding to track all deals and activities
* Integration with over 200 3rd party applications
* Onboarding - as few as 3-5 hours for sales and no more than 5 hours for Admin
* Less Admin Requirement than Competitors
* The email/attachment functionality is awesome!
* Aligns to Your Business Processes
*Mobility - what you can do with Pipeliner CRM you can do in a mobile environment
What aspects are problematic or could work better?
At this time, nothing is missing. Continue to expand 3rd party integration as you are doing. Auto-populate anything that needs it. You already listen to customers very well and act on their needs - keep up the great work in this area!
What features/services would you like to see in future versions of this product?
Anything that reduces manual entry by the sales team. Time is money so serving more clients is key.
What specific problems in your company were solved by this product?
Overall managing the sales business in a broader functional manner. Visibility into the opportunities and the details that need to be completed to close.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
MS Excel and ACT
Why did you decide to change it?
21st Century and Integration with Social Media Solutions
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
$85/user/month - all 3rd party integration covered.
What is your total annual cost for using this product?
non applicable for my role
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
non applicable for my role
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management amazing
5
Customer Management amazing
5
Task Management amazing
5
Contract Management amazing
5
Pricing Management amazing
5
Email Marketing amazing
5
Order Management amazing
5
Campaign Management amazing
5
Analytics
Reports amazing
5
ROI Analytics amazing
5
Integrations
API amazing
5
Calendar & Contacts Sync amazing
5
Export & Import of Data amazing
5
Available Integrations amazing
5
Social Network Integration amazing
5
General Features
Collaboration Features amazing
5
Dashboard amazing
5
Overall Performance amazing
5
Access & Role Management amazing
5
Mobile Support amazing
5
Customization amazing
5
File Management amazing
5
Language Support amazing
5
Security amazing
5
