User review
of Pipeliner
PipelinerCRm, Visualize your Sales Process
-
by Jean François SACK
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
PipelinerCRM allows Instant Visualization of Sales processes,
Very easy to use,
Very intuitive,
No expensive certification is needed
What aspects are problematic or could work better?
Downtime due to Software updates,
Difficulty to delete unwanted opportunities,
API issue
What features/services would you like to see in future versions of this product?
Languages services
What specific problems in your company were solved by this product?
Lead Management,
Sales management,
Reporting Issues
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It allows us to store and organize information about our customers in a more efficient way
- It allows us to solve our customers problems faster and in a more efficient way
- It allows us to synchronize customer data between departments and teams
- It allows us to automate out sales and marketing related processes
- It offers us detailed analytics that lets us plan our future strategies more efficiently
PRICING & COSTS
What was the cost of implementing this product?
65US Dollars
What is your total annual cost for using this product?
780 US Dollars per Year
Did you get any discount for this product? How much?
the price is affordable
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management very good
4
Contract Management very good
4
Pricing Management ok
3
Order Management very good
4
Campaign Management very good
4
Analytics
Reports very good
4
ROI Analytics very good
4
Integrations
Calendar & Contacts Sync very good
4
Export & Import of Data very good
4
Available Integrations ok
3
Social Network Integration ok
3
Customer Service
Call Center Tools ok
3
Issue Tracking ok
3
Support Portal ok
3
Knowledge Base Management ok
3
General Features
Collaboration Features ok
3
Dashboard ok
3
Overall Performance very good
4
Access & Role Management very good
4
Mobile Support very good
4
Customization very good
4
File Management very good
4
Language Support ok
3
Security ok
3
