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User review of Pipeliner

Simple Non Tech Sales Tool

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Availability of both lagging and leading indicators in all its interface, makes decision easier

What aspects are problematic or could work better?

I have not encountered a problem so far

What features/services would you like to see in future versions of this product?

Automatic lead generation, AI this days are just amazing and could do anything

What specific problems in your company were solved by this product?

Inappropriate values for decision making and movement of staff from one position to another and maintaining their sales records and deals closed from the first day till date.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What was the cost of implementing this product?

25 per user

What is your total annual cost for using this product?

3500

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

yes, 100dollar

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
5
amazing
Customer Management
5
amazing
Task Management
4
very good
Contract Management
5
amazing
Pricing Management
4
very good
Email Marketing
4
very good
Order Management
3
ok
Campaign Management
4
very good

Analytics

Reports
5
amazing
ROI Analytics
5
amazing

Integrations

API
5
amazing
Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
5
amazing
Social Network Integration
4
very good

Customer Service

Call Center Tools
4
very good
Issue Tracking
4
very good
Support Portal
5
amazing
Knowledge Base Management
5
amazing

General Features

Collaboration Features
5
amazing
Dashboard
5
amazing
Overall Performance
5
amazing
Access & Role Management
5
amazing
Mobile Support
5
amazing
Customization
5
amazing
File Management
4
very good
Language Support
4
very good
Security
5
amazing